Contact Us

Need help with your Leoxa order, sizing, shipping, returns, or product questions? Our customer support team is here to help dog parents shop with confidence.

We aim to respond quickly during our business hours.

How to Reach Us

  • Email Support

    support@leoxawalk.com

    For order questions, product sizing, shipping updates, returns, refunds, and general support.

  • Online Chat

    Online chat is available on Leoxawalk.com for quick questions and shopping support.

  • Phone Support

    +86 19355272735

    Phone support is available during business hours. International calling rates may apply.

Send Us a Message

Please include your order number if your message is about an existing order. This helps us review your request faster.

Customer Support You Can Count On

We know dog parents want clear answers and fast support. Whether you need help choosing the right dog shoe size, checking an order, starting a return, or understanding our policies, our team is ready to assist.

Most inquiries are reviewed during our business hours, and we do our best to respond as quickly as possible.

Business Hours:

Monday – Friday: 9:00 AM – 6:00 PM Pacific Time

Company Information

Company Name: Hefei Wanjiang E-commerce Co., Ltd.

Business Address:

Office 2-Commercial 01, Building B1, Hechang Yuefu Garden, Intersection of Fanhua Avenue and Hengshan Road, Economic Development Zone, Feixi County, Hefei City, Anhui Province, China

Customer Support: support@leoxawalk.com

Phone: +86 19355272735