Privacy Policy

Last Updated: July 1, 2026

This Privacy Policy explains how Leoxa collects, uses, and protects your personal information when you visit Leoxawalk.com, place an order, contact customer support, or use our online services.

By using Leoxawalk.com, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information when you visit our website, place an order, create an account, contact us, or interact with our store.

The information we collect may include:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Payment confirmation details
  • Customer support messages
  • Device information, browser type, IP address, and website activity data

We do not directly store your full credit card number. Payment information is processed securely by our payment provider.

How We Use Your Information

We use your information to operate our store and provide customer service.

This may include:

  • Processing and fulfilling your orders
  • Confirming payment and preventing fraud
  • Shipping products to your delivery address
  • Sending order confirmations, shipping updates, and customer service messages
  • Responding to questions, return requests, refund requests, or product inquiries
  • Improving our website, products, services, and shopping experience
  • Providing marketing messages if you choose to receive them
  • Complying with legal, tax, accounting, and business obligations

Payment Information

Leoxawalk.com currently supports payment through PayPal.

Customers may pay by logging in to a PayPal account or, when available, by using PayPal Guest Checkout to pay with a supported credit or debit card without creating a PayPal account.

Payment information is handled by PayPal. We do not receive or store your full payment card number.

Cookies and Tracking Technologies

Leoxawalk.com may use cookies, pixels, and similar technologies to help the website function properly, remember preferences, analyze website performance, improve the shopping experience, and support advertising or marketing activities.

Cookies may help us understand how visitors use our website, which pages are viewed, and how customers interact with our products.

You may disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

Marketing Communications

If you subscribe to our emails, sign up for promotions, or choose to receive marketing messages, we may send you product updates, offers, or brand news.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at support@leoxawalk.com.

How We Share Information

We may share necessary information with service providers who help us operate our business.

These providers may include:

  • Website hosting and ecommerce platform providers
  • Payment processors
  • Shipping carriers and warehouse partners
  • Email and customer support service providers
  • Analytics and advertising partners
  • Professional, legal, accounting, or compliance service providers

We only share information as needed to provide services, fulfill orders, operate the website, improve our business, or comply with legal requirements.

Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information.

However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect customer information and use trusted service providers where appropriate.

Data Retention

We keep personal information only for as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, maintain business records, and enforce our policies.

Your Privacy Choices

Depending on your location, you may have the right to request access to, correction of, or deletion of certain personal information.

You may also request to opt out of certain marketing communications.

To make a privacy request, please contact us at support@leoxawalk.com.

Children's Privacy

Leoxawalk.com is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to review and delete the information if required.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

Please review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of Leoxawalk.com after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

  • Customer Support: support@leoxawalk.com
  • Phone: +86 19355272735
  • Online Chat: Available on Leoxawalk.com

Company Information

Company Name: Hefei Wanjiang E-commerce Co., Ltd.

Business Address:
Office 2-Commercial 01, Building B1, Hechang Yuefu Garden, Intersection of Fanhua Avenue and Hengshan Road, Economic Development Zone, Feixi County, Hefei City, Anhui Province, China