Terms and Conditions
Last Updated: July 1, 2026
Welcome to Leoxawalk.com. These Terms and Conditions govern your use of our website and your purchase of products from Leoxa.
By visiting Leoxawalk.com, placing an order, or using our services, you agree to these Terms and Conditions.
About Leoxa
Leoxa sells dog shoes designed for everyday city walks. Our products are intended to help dog parents provide paw protection and comfort for daily walking routines.
Leoxawalk.com is operated by Hefei Wanjiang E-commerce Co., Ltd.
Use of Our Website
You agree to use Leoxawalk.com only for lawful purposes and in a way that does not interfere with the normal operation of the website or the rights of other users.
You may not misuse the website, attempt unauthorized access, interfere with website security, submit false information, or use the website for fraudulent activity.
Product Information
We try to display product information, descriptions, photos, sizing details, prices, and availability as accurately as possible.
However, we do not guarantee that all product descriptions, photos, colors, prices, or other content are completely error-free. Product colors may appear differently depending on your screen, device, lighting, and display settings.
Please review the product details, size guide, and order information carefully before placing an order.
Orders
When you place an order on Leoxawalk.com, you agree that all information provided is accurate, complete, and current.
After your order is placed, you may receive an order confirmation email. This confirmation does not mean the order has been fully accepted if there is an issue with payment, inventory, shipping information, fraud screening, or product availability.
We reserve the right to cancel or refuse an order if necessary, including but not limited to suspected fraud, incorrect pricing, unavailable inventory, or incomplete shipping information.
Pricing and Availability
Prices are listed in U.S. dollars unless otherwise stated.
Product prices, promotions, discounts, shipping options, and availability may change without prior notice.
If a pricing error occurs, we may contact you to confirm whether you would like to proceed with the corrected price or cancel the order.
Payment
Leoxawalk.com currently accepts PayPal as the available payment method.
You may pay by logging in to your PayPal account or, when available, by using PayPal Guest Checkout to pay with a supported credit or debit card without creating a PayPal account.
Your order will not be processed until payment has been successfully completed or authorized.
Shipping
We offer free standard shipping on orders placed on Leoxawalk.com.
Estimated standard delivery time is 5–8 business days. Express shipping is available for an additional $20 and estimated delivery time is 3–5 business days.
Shipping times are estimates and may be affected by carrier delays, weather, holidays, address issues, or other circumstances outside our control.
For full details, please review our Shipping Policy.
Returns and Refunds
We offer a 30-day return policy for eligible products purchased directly from Leoxawalk.com.
Items must meet our return conditions to qualify for a refund. Please contact us before sending any return back.
For full details, please review our Return & Refund Policy.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible at support@leoxawalk.com.
We will do our best to help if the order has not yet been processed or shipped. Once an order has shipped, it cannot be cancelled, but you may request a return after delivery if the item meets our return conditions.
Customer Responsibilities
You are responsible for providing accurate order, contact, payment, and shipping information.
If a package cannot be delivered because of an incorrect or incomplete address provided by the customer, the customer may be responsible for related shipping costs or carrier fees.
Intellectual Property
All content on Leoxawalk.com, including text, product names, images, graphics, logos, design elements, and website content, belongs to Leoxa or its content providers and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or use our website content for commercial purposes without written permission.
Limitation of Liability
To the fullest extent permitted by law, Leoxa and Hefei Wanjiang E-commerce Co., Ltd. are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, purchase of products, or inability to use our services.
Our total liability for any claim related to a purchase shall not exceed the amount paid for the product involved in the claim, to the extent permitted by law.
No Medical or Veterinary Advice
Information on Leoxawalk.com is provided for general product and shopping purposes only. It is not medical, veterinary, or professional advice.
If your dog has an injury, paw condition, mobility issue, allergy, or other health concern, please consult a qualified veterinarian before using any dog shoes or related products.
Changes to These Terms
We may update these Terms and Conditions from time to time. When changes are made, we will update the “Last Updated” date at the top of this page.
Your continued use of Leoxawalk.com after changes are posted means you accept the updated Terms and Conditions.
Contact Us
If you have any questions about these Terms and Conditions, your order, or our services, please contact us:
- Customer Support: support@leoxawalk.com
- Phone: +86 19355272735
- Online Chat: Available on Leoxawalk.com
Company Information
Company Name: Hefei Wanjiang E-commerce Co., Ltd.
Business Address:
Office 2-Commercial 01, Building B1, Hechang Yuefu Garden, Intersection of Fanhua Avenue and Hengshan Road, Economic Development Zone, Feixi County, Hefei City, Anhui Province, China